International Call Center Executive
AIM Organization, Pakistan
Experience
Fresh Graduate
Salary
100,000 - 150,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
50 Jobs
Posted on
Mar 14, 2024
Last Date
Jun 12, 2024
Location(s)
Job Description
Full job description
We are looking for fresh and energetic individuals for a Call Center Executive role to handle calls from customers and provide support. You will work in a time-bound environment ensuring high-quality customer services. Responsibilities include handling inbound and outbound calls, identifying customer needs, resolving issues, upselling products, maintaining customer relations, and meeting team targets.
Responsibilities:
We are looking for fresh and energetic individuals for a Call Center Executive role to handle calls from customers and provide support. You will work in a time-bound environment ensuring high-quality customer services. Responsibilities include handling inbound and outbound calls, identifying customer needs, resolving issues, upselling products, maintaining customer relations, and meeting team targets.
Responsibilities:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
Job Specification
Requirements:
- Graduated high school, bachelor's degree preferred
- Customer-oriented with professionalism
- Strong multitasking and time management skills
- Excellent communication and listening skills in English
- FRESH APPLICANTS CAN APPLY
- ALL APPLICANTS MUST HAVE EXCELLENT ENGLISH VERBAL COMMUNICATION SKILLS.
Weekdays: 5 Days (Saturday & Sunday Off)
Salary: Rs100,000.00 - Rs150,000.00 per month
Job Rewards and Benefits
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