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Cro Job in Triad Solutionz, Pakistan

Jobs Description
providing help and advice to customers using your organisation's products or services;
communicating courteously with customers by telephone, email, letter and face to face;
investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
issuing refunds or compensation to customers;
keeping accurate records of discussions or correspondence with customers;
analysing statistics or other data to determine the level of customer service your organisation is providing;
producing written information for customers, often involving use of computer packages/software;
writing reports analysing the customer service that your organisation provides;
visiting customers to provide a one-to-one service;
developing feedback or complaints procedures for customers to use;
developing customer service procedures, policies and standards for your organisation or department;
meeting with other managers to discuss possible improvements to customer service;
leading or supervising a team of customer service staff;
learning about your organisation's products or services and keeping up to date with changes;

Job Specification Excellent communication skills
must be presentable

Category	Consumer Products
Job Type	Full-Time
Shift Timings	Morning Shift
Requires Traveling	No
Career Level	Student (High School/College)
Number Of Vacancies	1
Required Qualification	Any
Required Experience	Fresh Graduate
Salary Per Month	0 - 0 PKR
Required Gender	Any
Posted on	28/06/2010
Last Date	26/09/2010
Company	Triad Solutionz
Location	Lahore, Pakistan