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Guest Relation Officer Job in Innovative Productions, Pakistan

Category Restaurant and Food Service
Job TypeFull-Time
Shift TimingsMorning Shift
Requires Traveling No
Career LevelEntry Level
Number Of Vacancies3
Required QualificationAny
Required ExperienceFresh Graduate
Salary Per Month10,000 - 12,000 PKR
Required GenderAny
Posted on25/10/2011
Last Date30/11/2011
Company Innovative Productions
Location Lahore , Pakistan
Job Description
Make sure all menus are wiped down, free of spots or stains, and complete.
Make sure entry doors are clean, free of debris and inviting.
Check with phone reservationists, or answering machine messages to assure you have all reservations.
Check with manager to assure there are no large or private parties you do not know about.
Check with kitchen to see where they stand. See if they are behind or if they are out of anything.
Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand).
Greets guests, escorts them to their table, pull seat out for the ladies, and present menus.
Make sure the server is aware they have been sat.
Keep the counts for individual server so things come out fair at the end of the night
Keep in constant contact with the servers and the kitchen to make sure you are not putting them in the weeds. A hostess job description does not include running a smooth shift, but it does separate the good from the great. A large part of the nights effectiveness is orchestrated from the host stand.
Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
Say good-bye to all of the guests. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. You should check with every guest and if there was any kind of problem quickly get a manager.

Job Specification
good communication skills
female candidates only




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