Cash Officer And Customer Services Officer
Tameer Microfinance Bank, Pakistan

Undertake payments and deposits for the bank customers as per the system within assigned limits
- Ensure compliance with Prudential and other regulatory instructions.
- Accept inward and outward clearing instruments and process on the system accordingly.
- Physical return of bad cheques
- Undertake Pay Order / Demand Drafts input and issuance when assigned.
- All tax liabilities for the customer need to be applied/executed and reconciled.
- All cheques sent for clearing/collection must be endorsed. On a weekly basis reconcile
Credits received against cheques sent for collection.
- Properly review applications for issuance of Payment Order and DD
- Backup of other cash officer
- Custodian of keys when assigned
- Reconcile his daily cash balances as per the transactions/ledger
- Bi-monthly reconcile his cash position with the branch overall cash position
- Maintain accuracy of reporting in case of shortages and overages, for the day.
-Any other responsibility assigned by OM/BM

Handling customer for account opening and its related process.
- Preparation of letter of thanks to customers and other customer correspondence when assigned
- Review and monitor the service indicators assigned to the branch and take effective steps for its achievement
- Guide the walk in customers for loans to the sales office.
- All staff work pertaining to Customer Services at the branch
- To act as a coordinator for all communications pertaining to the staff within the branch and with the head office
- Entire inventory of Fixed Assets in the branch is verified by physical check
once a year & fixed asset register are reconciled to the account.
- To ensure that leave register is maintained.
- Maintenance of all kinds of correspondence, circulars, etc
- Orientation of the ATM for usage by customer.
- Ensure the up keep and the maintenance of the branch at all times.
- Be the owner of the administrative support to the branch needs in terms of the staff facilities and customer management.
- Any other responsibility assigned by OM/BM

BA / B.com or higher degree.
1-2 years experience.
Should be resident of Lahore