Job Description: On Rotation Phone Banking Officer
About Company:
Employers Edge Private Limited is a leading HR Consultancy firm based in Karachi. We are dedicated to assisting businesses and organizations in achieving their success. With a team of experienced professionals, we provide expert human resource services and support to a wide range of industries. Our goal is to ensure that your organization's HR department operates legally, efficiently, and strategically.
Responsibilities:
1. Provide excellent customer service by handling phone inquiries and resolving customer issues efficiently.
2. Respond to customer inquiries regarding bank products, services, and account information.
3. Assist customers in opening new accounts, processing transactions, and resolving account-related concerns.
4. Cross-sell bank products and services to customers.
Good personality
Able to coordinate with the team.
Attention to details
Good Computer Skills