Property Management Officer
Advance Construction Company, Pakistan

This is an ongoing contract, full-time property management position. We have a high daily volume of emails and calls, so feeling comfortable typing, and communicating through emails and phone calls is essential. Although we are remote, our team is fun and supportive and working to constantly improve our processes!

Essential Job Functions:

• Working with current tenants to resolve any issues that come up during their tenancy

• Communicating with landlords as to the status of their property(ies)

• Fielding questions (via email, phone, and text) for our active listings

• Assisting with new owner onboarding

• Coordinating property repairs

• Describing our process to interested owner leads

• Scheduling photographers

• Writing new listing copy

• Meeting all key performance indicators (KPIs)

• Other duties as assigned

Required Skills & Qualifications:

• Ability to work independently and prioritize tasks

• Prior remote work experience

• Excellent English fluency (written and verbal)

• Experience in a fast-paced, metrics-driven environment

• Proven track record for great customer service experience (bonus points for tech/start-up or real-estate customer service/support)

• Excellent verbal & written communication skills--you can explain complex issues in simple terms and adapt your tone for different users

• Tech savvy

• A quiet place to work from with good internet

Job Rewards and Benefits