Customer Services Officer
KMW Domestic & International Courier & Cargo , Pakistan
Experience
< 1 Year
Salary
10,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
B.com
Total Vacancies
3 Jobs
Posted on
Aug 6, 2015
Last Date
Aug 20, 2015
Location(s)
Job Description
Serves customers by providing product and service information; resolving product and service problems.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Specification
Patience
Attentiveness
Clear Communication Skills
Knowledge of the Product
Knowledge of the Product
Acting Skills
Time Management Skills
Ability to "Read" Customers
A Calming Presence
Attentiveness
Clear Communication Skills
Knowledge of the Product
Knowledge of the Product
Acting Skills
Time Management Skills
Ability to "Read" Customers
A Calming Presence
Job Rewards and Benefits
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