Customer Services Officer
Pak Elektron Limited. (PEL), Pakistan

1. To receive walk-in customers and handle service inquiries and problems.

2. Attend customers’ telephone calls and book their complaints.

3. Collect all relevant information of the customer, unit and job request.

4. Prepare Job Cards and provide repair time and cost estimate to customers at the time of receiving the unit or booking field complaint.

• Effective Communication skills, Interpersonal awareness

• Customer Orientation , MS Office.