Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions
Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
Manage client input and feedback for all projects with detailed direction and timelines
Establish and build strong working relationships with business leaders at all levels
Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects
As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
Manage and coach the internal team
Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
Here’s a list of the skills and qualifications hiring managers looking for an account manager typically seek. The skills and qualifications will vary depending on the role and years of experience, but here are a few common examples Saffro shared.
Bachelor’s degree preferred
Experience with project management or account management
Proven ability to consistently and positively contribute in a fast-paced environment
Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
Creative thinking and problem-solving aptitude
Strong writing, phone and presentation skills