As a Call Centre Agent, you will be responsible for providing exceptional customer service and support via telephone, addressing inquiries, resolving issues, and ensuring a positive customer experience.
Handle outbound calls with professionalism, patience, and efficiency, while accurately documenting customer interactions and following company protocols and procedures.
Collaborate with a team to meet performance targets, maintain a high level of product knowledge, and adapt to evolving customer needs in a fast-paced call center environment.
Good English communication skills
Able to work the Night Shift
Basic knowledge of computer
Punctual
Target oriented