Customer Relationship Officer
Smart Resource Pvt. Ltd., Pakistan

Responsibilities:

• Effectively communicate with customers to understand their needs and demands
• Answer customer support queries and calls in a professional manner
• Research required information using available resources
• Accurately manage and resolve customer issues
• Route calls to the appropriate resource
• Adhere to standard operating procedures required by the process and organization

Job Requirements:

• O Levels/Matric or above
• Excellent English Written and Verbal Communication
• Able to use computer and office programs.
• Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
• Neutral accent

Job Rewards and Benefits