PC Support Officer
Pakistan Revenue Automation (Pvt) Ltd., Pakistan

• Configuration and Troubleshooting of Router for the Network Connectivity.
• Prevention, detection and solution of network problems.
• Connectivity to the server at branch offices through VPN Software.
• Creating and maintaining user accounts and appropriate access to resources.
• Troubleshoot and resolve different issues relating to Application/Hardware/Network.
• Controlling the Video Conference System
• Solve Internet Connectivity related Issues.
• Providing technical support regarding routing issues.
• Manage and troubleshoot Cisco Routers and Switches.
• Keeping Records in Computer and in File.
• Training to Staff of Using Software.
• Printer Troubleshooting.
• Antivirus Installation and Updation.
• Manage User Accounts in Domain Controller.
• Manage ISA Server for Internet Connectivity.
• Antivirus Server Updation.
• Manage ISA Server Policies for the Users.
• Operating System Installation by OS CD or by Norton Ghost Software.
• Assign connectivity users to servers through Router.
• Installation of other required software’s by user.

• CCNA, MCSE, preferable.
• Basic understanding of Cisco/Juniper etc. networking equipment.
• A good memory of how software and operating systems work;
• the ability to work well in a team;
• problem solving skills;
• basic understanding of servers(Windows/Linux)
• Basic understanding of VPN.

Job Rewards and Benefits