Customer Services Engineer
SeeSam Solutions, Pakistan
Job Description
Customer Service Engineers understand the comprehensive and technical information about the particular services and products offered by our company.
A Customer Service Engineer should performs in the following areas:
• Resolving client issues
• Preparing documentation
• Testing equipment
• Training customers
• Assisting maintenance technicians
• Visiting client locations
• Providing feedback on product development
Job Specification
• Resolving client problems and relating to customers
• Monitoring customer accounts
• Time management, specially to meet deadlines
• Using computer applications
• Managing projects
• Presenting information
• Being self motivated
• Planning and multitasking
• Taking direction
• Interpersonal communication
• Networking