Customer Support Executive Job in Pakistan IBEX Global - A TRG Company, Pakistan Premium Job

Experience
Student
Salary
18,000 - 45,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate/Bachelors
Total Vacancies
50 Jobs
Posted on
Sep 18, 2017
Last Date
Oct 18, 2017
Location(s)

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills
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IBEX Global - A TRG Company

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