Welcomes customers by greeting them; offering them assistance.
Directs customers by escorting them to racks and counters; suggesting items.
Advises customers by providing information on products.
Helps customer make selections by building customer confidence; offering suggestions and opinions.
Documents sale by creating or updating customer profile records.
Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Outgoing and friendly personality:
You are the face of the store, and first impressions can make or break a customer’s experience. Whether you’re greeting customers as they enter the store or you’re checking them out at the register, a kind and courteous demeanor is the rule. In other words, lose the attitude and be sure to keep a mint in your pocket. (Yell at the mannequins if you need to blow off steam.)
This isn’t a job for slackers. Nine hours on your feet folding, sorting, helping and chatting can take a physical and mental toll. You will work with customers who need different clothing sizes, colors, washes, fits and patterns; and their personalities will vary just as much. Your job is to help them find what they need and make them feel good so they will buy the clothes. And when the answer to “Do I look good in this?” is definitely a “no,” bite your lip and recommend something else.
At home you may be able to get away with tossing clothes around your room willy-nilly - and knowing the clean ones are beside your desk and the dirty ones are under the bed - but that system isn’t going to work on the job. A clothing store’s inventory needs to be sorted by size, color, brand, sale items, etc. And you need to know where everything is.
DO NOT APPLY IF YOU ARE NOT THE BEST SALES PERSON YOU KNOW