Inbound Call Center / Customer Service Agents (Experienced) Job in Pakistan Digitech Outsourcing Solutions (DOS), Pakistan Hot Job

1 Year
30,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
3 Jobs
Posted on
Nov 8, 2017
Last Date
Dec 8, 2017

Job Description

Digitech Outsourcing Solutions® is hiring experienced Customer Service Agents for its Township, Lahore office. We need agents with flawless English speaking & writing skills for inbound customer service work. This includes answering inbound calls, responding to emails and live chat inquiries as needed.

Neutral or US accent is needed. Only Experienced agents may apply.

NO SALES, NO COMMISSIONS. This position offers base salary.

See full job duties below:

  • Answer inbound calls from customers in US and/or Canada. This may include processing orders over the phone, scheduling a visit or answering general product questions.
  • Make outbound follow up calls to suppliers and vendors as needed (not telemarketing)
  • Handle Emails and Live Chats (when needed)
  • Handle other administrative tasks as and when needed (like updating reports in excel etc)

Shifts will be rotating and you will be required to work 6 days a week in either late evening (starting 5pm) or night shift (full night). Working days will be rotating but shifts will NOT be changed frequently.

We are ONLY looking for energetic people to join our team and grow with us. We are a small but growing company and there will be many opportunities in future for the right candidates.

Job Specification

You are a perfect candidate if you can:

  • speak English fluently
  • speak in US or neutral accent
  • write English without grammatical errors
  • type at 40+ WPM
  • work with minimum supervision
  • work with us for long term

Salary package is 30,000-40,000 per month with performance bonuses, Office is in Township, Lahore near Hamdard Chowk. We would prefer someone nearby however, this is not a requirement.

Apply today if you have minimum 1 year experience, have neutral or American accent and can begin soon.

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Digitech Outsourcing Solutions (DOS)

Outsourcing/Offshoring - Lahore, Pakistan
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