Spanish & English Speakers IBEX Global - A TRG Company, Pakistan Premium Job

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Experience
Student
Salary
38,000 - 60,000 PKR
Job Type
Shift
Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
O/A level, Intermediate, Bachelors.
Total Vacancies
10
Posted on
Dec 7, 2017
Last Date
Jan 7, 2018
Location(s)

Description

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Specification

  • Fluent in Spanish and English language
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Rewards and Benefits

check_circle Communicationcheck_circle Gratuitycheck_circle Health Insurancecheck_circle Incentive Bonuscheck_circle Leavescheck_circle Medicalcheck_circle Provident Fundcheck_circle Sports and Entertainmentcheck_circle Transport

IBEX Global - A TRG Company

Outsourcing/Offshoring - Karachi, Pakistan

About Us

IBEX works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents

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Future Expectations
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