Customer Sales Representative FirstStep Communications, Pakistan

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Experience
< 1 Year
Salary
18,000 - 110,000 PKR
Job Type
Shift
Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate/A Level or equivalent
Total Vacancies
10
Posted on
Dec 7, 2017
Last Date
Jan 7, 2018
Location(s)

Description

  • Manage large number of inbound/outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different topics
  • Obtain client information by answering telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Seize opportunities to upsell products when they arise
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Specification

  • Strong sales and negotiation skills
  • Excellent Spoken English
  • Excellent Written and Verbal Communication
  • Proficient in MS Office specifically MS Excel
  • Data entry skill
  • Flexible and Target Oriented
  • Customer Focus
  • Knowledge of the call center industry
  • Ability to work at night
  • Ability to work under pressure

Rewards and Benefits

check_circle Incentive Bonuscheck_circle Leaves

FirstStep Communications

Telecommunications - Rawalpindi, Pakistan

About Us

FirstStep Communications is a 150 seats multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customi
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