Customer Support Executive Job in PakistanIBEX Global - A TRG Company, Pakistan Premium Job

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Experience
Fresh Graduate
Salary
15,000 - 50,000PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
intermediate, bachelors
Total Vacancies
30 Jobs
Posted on
Jan 2, 2018
Last Date
Feb 2, 2018
Location(s)

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills
  • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

Job Rewards and Benefits

check_circle Communicationcheck_circle Gratuitycheck_circle Health Insurancecheck_circle Incentive Bonuscheck_circle Leavescheck_circle Medicalcheck_circle Provident Fundcheck_circle Sports and Entertainmentcheck_circle Transport
Checkout jobs like Customer Support Executive Jobs in Karachi Pakistan

IBEX Global - A TRG Company

Outsourcing/Offshoring - Karachi, Pakistan

About Us

IBEX works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents

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