Customer Support Executive Job in Pakistan IBEX Global - A TRG Company, Pakistan Premium Job

Experience
Fresh Graduate
Salary
15,000 - 50,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
intermediate, bachelors
Total Vacancies
30 Jobs
Posted on
Jan 2, 2018
Last Date
Feb 2, 2018
Location(s)

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills
  • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
Checkout jobs like Customer Support Executive Jobs in Karachi Pakistan

IBEX Global - A TRG Company

Outsourcing/Offshoring - Karachi, Pakistan
© Copyright Mustakbil.com, 2004-2018. All rights reserved.
Google Play and the Google Play logo are trademarks of Google Inc.