Field Service Engineer
Kamstec International, Pakistan
Job Description
Kamstec International is working in the filed of Analytical and Scientific Equipment’s since last several years. We are providing calibration, repair and maintenance of our supplied instruments by visiting customers in different industries at regular interval of time. Most of our customers are located in Karachi, Lahore, Islamabad ,KPK . We are looking for a dynamic young person with experience of 4-5 years on repair of electronic items with good understanding of computers and software.
The incumbent will be responsible for installation, Demos and pre-installation surveys to the client. Follow up and recover outstanding payments and other Jobs related to Services. Must have good knowledge of repair at component level and understanding of Software’s.
Job Specification
Prefer to have degree or Diploma in Electronics , Physics or Chemistry .
Must have own Motorcycle and Laptop.
Must have 4-5 years experience of repair and maintenance.
Must have pleasant personality and ability to learn and work as team member.
Experience in service and maintenance of Analytical Sciences or medical capital equipment. Experience with Spectrometers,HPLC or analytical instruments is preferred •
Working knowledge of MS Office, Excel •
Working knowledge and ability to test and troubleshoot electrical analog and digital circuits is must.
Responsibilities:
Provide on-site installation, validation and commissioning of instruments • Perform hands-on on-site troubleshooting, service and repairs • Provide high level technical support to external customers at their location • Provide on-site training to the customers • Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales • Develop Service technical documentation • Create and maintain service information in the company enterprise database • Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate • Timely complete and submit all required paperwork • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions • Misc. other duties commensurate with the capabilities of a Field Service Engineer