To manage the day-to-day network operations, network management/monitoring, network troubleshooting/verification, commissioning/decommissioning of VPNs, communication circuits including Point-to-Point circuits, WAN / MPLS circuits, Internet circuits, VPN over Internet Circuits, Leased Lines, DPLCs and IPLCs; reporting on specified KPIs, L2 and L3 protocols, routing, switching, firewalling, threat/defence systems etc.
- Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs, wired/wireless LAN)
- Perform network maintenance and upgrades including Network/Inter-Network Operating Systems, patches and security configurations
- Monitor performance and ensure network availability, security and reliability
- The design and implementation of new solutions and improving resilience of the current environment
- Monitor network uptime, network resources’ utilization, trending, and capacity planning
- Provide Level 2 and Layer 3 support and troubleshooting to resolve Tier-1 till Tier-2 issues
- Select and implement security tools, policies, and procedures in conjunction with the Afiniti Information Security Department
- Securing network and communication systems by establishing and enforcing policies and implementing access control
- Communicating with customers/clients around the globe via email, phone and video conferencing for initial network requirement capture, configuration, troubleshooting and commissioning
- Liaison with vendors and other internal IT personnel for issue/problem resolution
- Constant contact with Information Security Department to ensure seamless mitigation of security risks over Network and Communication infrastructure
- Monitoring network engineering performance and ensure system availability and reliability
- Ensure within established configuration and change management policies/practices, approvals and success of changes made to the network infrastructure