Training Operations Manager
QuickStart Technologies Inc. , Pakistan

Job Responsibilities:

• Instructor recruiting and management: Hire and Develop team members who can effectively deliver training virtually across the global from the Karachi office for wide range of technology skill sets
• Instructor rating and quality metrics:
• Develop training plans for the staff to ensure high quality training
• Overall responsible to increase quality metrics
• Scheduling:
• Instructor schedule optimization – work with the instructor schedule manager and optimize the high value and instructor TA.
• Working with sales and marketing to develop and maintain training schedule
• Ensure optimal class occupancy
• Optimizing Quick Start Academy:
• Create Instructor certification program
• Create an instructor onboarding and training program to increase quality and learning standards
• Teaching: Teach technology related courses around 50% of the time
• Course Approvals: Interface with regulatory compliance to manage course approvals

Job Requirements:

• Experience in two of the following technology areas:
  • Database administration
  • System administration
  • Application development
  • Networking
• At least 10 years of professional experience in technology and / operations.
• At least 3 years of experience in leading a team and demonstrable ability for team development.
• MCT is a plus.
• Having a good network of technical experts is a plus.
• Data Science and Project Management experience is essential.
• Excellent analytical skills.

Job Rewards and Benefits