Content Writer / Customer Service Associate
Seers Group, Pakistan

Our growing firm is in need of a talented and experienced writer and researcher to craft and edit content for our digital platforms. The main goal of this role is to generate, nurture and convert leads through informative and engaging content. The ideal candidate will be an expert wordsmith and storyteller that can showcase our products value in a compelling way. The successful applicant will be a team player that's ready to give and receive feedback. You should be a stickler for meeting deadlines and great at multi-tasking, as we balance multiple projects at once. Preference will be given to thosewith experience in online writing and knowledge of content marketing.

Responsibilities and duties:

• Create content campaigns that align with marketing objectives and company goals
• Produce, edit and customise content for all our platforms, including our website, LinkedIn, Data privacy forums and Facebook.
• Engage potential customers on these platforms.
• Perform online and on-the-ground primary research for blog posts, articles, guides and other content.
• Work with the marketing team to analyse content performance metrics, such as total attention time, click-through rate and social following growth, and apply those insights to improve existing content and develop better content ideas for the future.
• Answer queries via our chat bot.

Qualifications and Skills:

• Ability to research and learn. Excellent overall writing skills in a number of different styles/tones, Impeccable spelling and grammar
• A passionate learners of Cybersecurity, Data Privacy regulations.
• Excellent teamwork, communication and organisational skills
• Experience working with WordPress, online marketing and lead generation
• High comprehension of software like Microsoft Word and Google Docs
• 2 years freelance or agency writing experience
• Degree in English, Creative Writing, Journalism or related field

Job Rewards and Benefits