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Training & Support Executive Job in Pakistan
Knowledge Platform
, Pakistan
Experience
1 Year
Salary
35,000 - 50,000 PKR
Job Type
Full Time Job
Job Shift
Morning Job
Job Category
Education
Requires Traveling
Yes
Career Level
Experienced (Non-Managerial)
Telecommute
No
Qualification
BS/MS in Engineering, CS/IT, Education, Business Administration or related discipline
Total Vacancies
10 Jobs
Posted on
Jul 11, 2018
Last Date
Aug 30, 2018
Location(s)
Faisalabad
,
Gujranwala
,
Gujrat
,
Islamabad
,
Rawalpindi
,
Pakistan
Job Description
Primary responsibilities of this role are to:
Develop in-depth understanding of Company`s product
Ensure targets for deployment of Knowledge Platform`s blended learning solution are met
Assist teachers to use digital content in conducting lessons in class, and provide recommendations on best teaching practices
Provide support and feedback after solution deployment
Provide trainings and conduct learning workshops/boot camps
Build long-term relationships with new and existing customers
Devise and present ideas and strategies to improve the support and engagement processes
Create reports and plans for the prospective clients
Any other tasks as may be required from time to time
Job Specification
Required Experience and Skills:
01 – 3 years of experience
Experience in teaching will be preferred
Experience in customer support is a plus
Strong communication and IT fluency
Excellent problem solving and troubleshooting skills
Pro-active, self-starting work approach and must be a team player
Detail oriented, organized and able to multi-task
Takes initiative and able to work under pressure
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