Customer Service / Sales Representative

Customer Service / Sales Representative
Florabelle - The Flower Store, Pakistan

Experience
1 Year
Salary
20,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor / Masters Degree in any field.
Total Vacancies
1 Job
Posted on
Oct 4, 2018
Last Date
Jan 4, 2019
Location(s)

Job Description

We are an equal opportunity employer. However, for this position we prefer a Female candidate.

We are located in DHA Phase 4, Lahore. Candidates living nearby or willing to travel are welcome to apply!

Florabelle - The Flower Store is hiring a skilled Customer Service / Sales Representative for its retail business. Potential candidates with proven customer service and communication skills are highly encouraged to apply.

What do we do: We provide freshly picked local, imported flowers bouquets, floral arrangements for event decor, baskets and gift wrapping.

Job Responsibilities:

  • To receive orders from customers and make accurate entries into a company’s order management system, negotiate price, process payments, and confirm orders.
  • To resolve customer support related issues and provide customers with proper solutions to their concerns.
  • To provide prompt and efficient customer service by exhibiting attention to detail, usual support, and patience, whilst dealing with customers.
  • To promote products and services during public at private events, utilising communication/influencing skills.

Job Specification

Requirements

  • Bachelor / Master’s Degree in any field.
  • Prior customer service experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Applying innovative solutions to various types of complaints and concerns
  • Maintaining a professional demeanour in challenging situations
  • Good computer skills

Job Rewards and Benefits

Florabelle - The Flower Store

Events Services - Lahore, Pakistan
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