Customer Services Executive

Customer Services Executive
Shafisons Engineering (PVT) Ltd, Pakistan

Experience
2 Years
Salary
25,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Bachelors
Total Vacancies
1 Job
Posted on
Oct 24, 2018
Last Date
Jan 24, 2019
Location(s)

Job Description

  • Managing incoming calls and customer service inquiries
  • Prepares quotation and forward it to internal and external customers.
  • Maintains Logsheets and have strong follow up on logs status
  • Maintains customer record
  • Handle customer complaints
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Strong communication skills verbal and written
  • Familiarty with ERP system

Job Specification

  • Communication Skills
  • Problem solving skills
  • Documentation
  • Negotiation Skills
  • ERP handling
  • Complaint Handling
  • Multi- tasking

Job Rewards and Benefits

Communication
Incentive Bonus
Leaves
Sports and Entertainment
Transport

Shafisons Engineering (PVT) Ltd

Mechanical or Industrial Engineering - Lahore, Pakistan
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