Customer Services Executive
Shafisons Engineering (PVT) Ltd, Pakistan
Experience
2 Years
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Bachelors
Total Vacancies
1 Job
Posted on
Oct 24, 2018
Last Date
Jan 24, 2019
Location(s)
Job Description
- Managing incoming calls and customer service inquiries
- Prepares quotation and forward it to internal and external customers.
- Maintains Logsheets and have strong follow up on logs status
- Maintains customer record
- Handle customer complaints
- Identifying and assessing customers’ needs to achieve satisfaction
- Strong communication skills verbal and written
- Familiarty with ERP system
Job Specification
- Communication Skills
- Problem solving skills
- Documentation
- Negotiation Skills
- ERP handling
- Complaint Handling
- Multi- tasking
Job Rewards and Benefits
Communication
Incentive Bonus
Leaves
Sports and Entertainment
Transport
Mechanical or Industrial Engineering - Lahore, Pakistan