Telesales Executive
Turbo Motors Co. Ltd., Japan, Pakistan
Experience
< 1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Matric or
Total Vacancies
5 Jobs
Posted on
Oct 22, 2019
Last Date
Feb 13, 2020
Location(s)
Bahawalnagar, Bahawalpur, Chichawatni, Faisalabad, Gujranwala, Gujrat, Jhelum, Karachi, Khanewal, Lahore, Mianwali, Multan, Okara, Rahim Yar Khan, Rawalpindi, Sahiwal, Sargodha, Sialkot, Pakistan Job Description
- Executive to ensure good quality service level by ensuring courteous and prompt response.
- Executive to ensure that all queued customers are entertained through live chat and no one has left chat without the query being answered and responded in all terms.
- Executive to forward all email quotations duly received from clients to respective sales team member and responded.
- Executive must be hands on with knowledge of all country’s import policies for educating customers.
- Executive to remain update with import policies and procedures as amended or modified.
- Maintaining strong communication and coordination with all stake holders including other back office sections.
- Executive shall be working in unassigned markets for procure more business ties by promoting customers and sales.
- Executive must be able to work in extra hours (if required) and shift rotation (day & night)
- Executive to maintain operations by 24/7 weekends, national or public holidays.
- Executive to ensure sharing live chat leads and registered complaints assigned to team members.
- Executive to keep update documents, records and customer services log book.
- Executives to held short meetings with team members for their service actions and discussions for advantages.
- Executive to keep master log book update with new queries and accomplished assigned tasks for annual confidential reports.
- Executive to report on first priority given tasks provided by superiors.
Job Specification
- 2-3 years of core live chat experience.
- Minimum Matriculation’s certified.
- Perfect command on English (both – verbal and written)
- Typing speed 40wpm as minimum.
- Proficiency on computer and MS Office.
Automotive - Takaoka, Japan