Job Description
The right candidate will be managing operations of a call center with 2 supervisors , 4-5 team leaders and 30-40 TSRs. His responsibilities include:
- HR hiring,
- team building,
- training,
- operations,
- coordination with client and
- setting targets and achieving them.
Please do not apply if you do not have call center managerial experience.
Job Specification
- Good interpersonal skills
- Good command on Call center managerial skills
- Command in Neutral English
- Result oriented, team leader, coach, guide, who makes his team win
- Self motivated, ensure productivity
- Must have managed team of professionals for 2 years in a Call Center as Manager
- Those who do not have CALL CENTER experience need not to apply, please.