Business Developer
Sun Skill Technologies, Pakistan

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Description:

Responding promptly to customer inquiries

Communicate with clients and team members

Biding on Upwork & Create Gigs (Posting Service Ads to promote services)

Analyze requirements of each project and make requirement document

Prepare proposals for clients

Schedule & do meetings with clients

Update clients regarding project progress

Manage Productivity Board

Prepare & Maintain official documents & manage Click up (Project Management Tool)

Test project and cross check with the initial requirements shared by the client.

Skills & Qualifications:

Bachelor Degree (CS or SE Preferred)

Can communicate efficiently in English

Understands Web Design & Development

Available in Night Shift

Team player

Ability to stay calm when customers are stressed or upset

Should be Time Punctual

Job Rewards and Benefits