Tele Sales Manager
Star Land Marketing Pvt Ltd, Pakistan

We are looking for a smart Telesales Manager to be a part of our Sales team. You will be responsible for recruiting, training, and overseeing the performance of Telesales Representatives. Besides, you should also be able to assist with the development and implementation of effective sales strategies.

As a Telesales Manager, you should be able to address any customer queries and handle complaints. Also, you will be responsible for setting monthly and yearly sales targets. You should have excellent communication skills and the ability to maintain long-term customer relations.

To be able to perform in this job role, you should demonstrate strong networking and negotiation skills. Furthermore, you should possess good leadership and decision-making skills. Your ability to perform under pressure and manage stressful situations will be a plus.

If you can help manage and boost the company’s sales, then do get in touch with us. We would love to have a word with you.

Responsibilities :

Recruiting and training Telesales Representatives

Assisting in the development of effective sales strategies

Implementing and monitoring the performance of sales strategies

Analyzing the performance of the telesales team members

Preparing and setting monthly and weekly sales targets

Building and maintaining long-term customer relations

Preparing and presenting detailed and accurate sales reports

Addressing any customer queries and complaints

Maintaining an updated record of all important customer information in the database

Assisting in developing sales scripts

Recording sales calls and meetings details for future reference

Keeping a track of KPIs

Taking up any urgent requests or queries in a timely manner

Bachelor’s degree in Marketing, Business Management, or a related field

Atleast 5 years of work experience as a Telesales Manager, Telesales Representative, Telemarketing Executive , or a similar role in the Sales department

Familiarity with the latest industry trends and developments

Excellent communication, presentation, and negotiation skills

Good time management and organizational skills

Strong leadership skills

Ability to multitask and handle stressful situations

Highly motivated and detail-oriented individual

Ability to work under pressure

Proficiency in Microsoft Office

Ability to work independently and collaboratively

Ability to offer excellent customer service

Job Rewards and Benefits