Terms and Conditions of Use
TechnoBird Terms & Conditions
1.
AGREEMENT.
This agreement ("Terms and Conditions"), in addition to any other
specific agreement between TechnoBird ("TechnoBird") and the customer
("Customer"), represents the complete understanding and agreement between
TechnoBird and Customer. Except when expressly agreed to the contrary in writing
by TechnoBird, these Terms and Conditions supersede any other written
(including, without limitation, digitized/computerized) agreement, oral
agreement, and/or agreement by conduct. This agreement establishes your rights
and obligations when using any of our services.
TechnoBird may change or discontinue any provision of these Terms
and Conditions at any time, including, without limitation, services, pricing,
equipment, and products. Any such change or discontinuance will legally bind
Customer from the time TechnoBird publishes notice of the change or
discontinuance on the TechnoBird Web Site. It is Customer’s sole responsibility
to ensure that Customer is up to date on the most current version of the
TechnoBird Terms and Conditions.
If you do not agree to the terms of this agreement, do not
purchase, use or access TechnoBird’s services.
2.
CONTENT.
TechnoBird services may be used for lawful purposes only. While
using TechnoBird’s Services, Customer may have access to services that allow you
to send or post materials ("content") and make that content available to others
on the global Internet. Customer may not submit, publish, or display on the
TechnoBird Network any defamatory, illegal, abusive, obscene, infringing, or
threatening content. In addition, Customer may not submit, publish, or display
any content in violation of any US and Pakistani laws, Federal, state or local.
Customer is solely responsible for the content that they make accessible while
using TechnoBird’s servers and networks. Customer may not use the service to
assist any other person or entity to violate any Federal, State, or Local laws,
ordinances, or regulations.
TechnoBird is not obligated to monitor the network for the
purpose of examining Customer’s content. Customer hereby acknowledge that if
TechnoBird is made aware of content that is determined to be, at the sole
discretion of TechnoBird, unacceptable, undesirable, offensive, indecent,
obscene, excessively violent or otherwise objectionable, TechnoBird has the
right, but not the obligation, to edit, remove or deny access to such content.
TechnoBird may disclose any content or records concerning customer’s account as
required to satisfy any legal requirement, regulation, government request or
court order.
Pornography and sex-related merchandising are expressly
prohibited on TechnoBird servers. This includes implying sexual content, display
of nudity, or any link to adult content. This is also true for sites that
promote illegal activity of any type or content that may be damaging to
TechnoBird servers or any other servers on the Internet. Links to such materials
are also prohibited. In addition, the sale of or promoting bulk email services
are not allowed. Non-acceptable content or links include but are not necessarily
limited to:
-
Adult Content Sites - Any pornographic material, links to adult sites, or
advertisements for adult sites.
-
Pirated Software Sites (Warez) - Any software that is copyrighted and not
freely available for distribution without cost; i.e. ROMs, ROM Emulators and
MPEG Layer 3 files (MP3).
-
Copyright Violations - Violation of copyrights held by individuals and
corporations or other entities can result in civil and criminal liability
for the infringer.
-
Hacking/Phreaking
- Includes sites with material, links, or resources for hacking, phreaking,
viruses, or any type of site that promotes or participates in willful harm
to Internet sites or providers.
The designation of any materials as described above is left
entirely to the discretion of TechnoBird.
3.
SYSTEM & NETWORK RESOURCES.
Resources are defined as utilization of bandwidth usage, server
processor usage, server memory usage, and file storage. TechnoBird offers
services in a shared system environment. Individual websites may not consume
excessive resources at any time as this can affect other users on the shared
system. Excessive resource use is defined as, but not limited to, use of more
than 10% of a system resource for longer than 60 seconds. If a customer account
is found to be using excessive resources on a shared system, or causes a system
to operate in a non-optimal manner, the customer will be contacted to resolve
the problem. If TechnoBird is unable to contact a customer regarding a resources
related issue, we may, at our discretion, suspend or cancel the customer
account. TechnoBird provides a service to host web sites and web pages. All
images and files in a website directory must be linked to from web pages on the
customer’s web site. Web space is not to be used as an image, sound, or file
library, repository, or any other backup or storage solution. Images, sound, and
video files may not be linked to from outside sources or websites.
Bandwidth. TechnoBird provides a maximum monthly bandwidth
transfer of 4000GB on its Advanced Hosting package. In the interest of
preventing system and network resource abuse in a shared environment, TechnoBird
does not allow any single website to use more than 4000GB of bandwidth in any
single calendar month. In addition to this limitation, TechnoBird does not allow
any single website to use more than 150GB on any single day. A day is defined as
a 24 hour calendar day in the GMT time zone.
4.
FEES, PAYMENT AND TERM.
As consideration for the services you have selected, you agree to
pay TechnoBird the applicable service fees as advertised on the TechnoBird
website. All fees payable hereunder are non-refundable except those fees covered
by TechnoBird´s "30 Day Money Back Guarantee". As further consideration for the
Services, you agree to: (1) provide certain current, complete and accurate
information about you as required by the registration process and (2) maintain
and update this information as needed to keep it current, complete and accurate.
All such information shall be referred to as account information ("Account
Information"). You hereby grant us the right to disclose to third parties as
needed to maintain your services such Account Information. By submitting to this
Agreement, you represent that the statements you have made in our application
are true and you will not use our Services for any unlawful purpose.
All Bank Disputes and Credit Card Charge Backs result in the
complete cancellation of your account. Credit Card Charge Backs result in the
forfeiture of all TechnoBird services AND the purchasers Domain Name.
All TechnoBird services, with the exception of our Managed Server
Services, include a 30 day money back guarantee. If you are dissatisfied with
your service for any reason, you will receive a full refund if you cancel your
account within 30 days of your original signup date. The 30 day money back
guarantee does not apply to Domain Name Registration. Domain Name Registration
is NOT refundable. Once you purchase your Domain Name you are the owner and it
can not be "returned" until the duration of the domain term has expired.
5.
SYSTEM SECURITY.
Customers may not use the TechnoBird Network to attempt in any
way to circumvent user authentication or security of any host, network, or
account. This includes, but is not limited to, accessing any data not intended
for the customer, logging into any server or account the customer is not
expressly authorized to access, password cracking, probing the security of other
networks in search of weakness, or violation of any other organization’s
security policy. Customers may not attempt to interfere or deny service to any
user, host, or network. This includes, but is not limited to, flooding, mail
bombing, or other deliberate attempts to overload or crash a host or network.
TechnoBird will cooperate fully with investigations of violations of systems or
network security at other sites, including cooperating with law enforcement
authorities in the investigation of suspected criminal violations. Users who
violate system or network security may incur criminal or civil liability.
TechnoBird is not responsible for security vulnerabilities,
weaknesses or flaws within individual customer files, scripts, or databases.
Should TechnoBird be made aware of unauthorized access to a customer account, it
may, at its sole discretion, cancel the customer account immediately to prevent
additional unauthorized access to the TechnoBird network.
6.
UNSOLICITED EMAIL (SPAM).
Customer may not use any TechnoBird service, equipment or any
TechnoBird hosted email address or website in connection with the transmission
of spam, Instant Messages, flames, mail bombs, or substantially similar,
unsolicited email messages. Your domain may not be referenced as originator,
intermediary, reply-to address, or referenced in the body of the message, in any
of the above. This shall include the sending of unsolicited mass mailings from
any other service that in any way implicates the use of the TechnoBird network.
A message is considered to be unsolicited if it is posted in violation of a
newsgroup charter or if it is sent to a recipient who has not requested or
invited the message. Simply making one’s email address or username accessible to
the public will not constitute a request or invitation to receive messages, for
purposes of enforcing this provision.
When any customer is found to have been engaged in spamming in
violation of this agreement, TechnoBird reserves the right to disable that
customer’s web site without warning. TechnoBird solely reserves the right to
refuse or cancel service to spammers. TechnoBird reserves the right to determine
what violates this policy. As such, any violation may result in cancellation of
services without refund. Such cancellation of services for cause, specifically
the reasons provided herein, shall automatically void TechnoBird’s 30 day money
back guarantee.
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in"
will be treated as spam. Any user who sends out spam will have their account
terminated with or without notice.
Please read
http://www.technobird.net/mailpolicy.html for our generalized mail policy.
Sites advertised via SPAM (Spamvertised) may not be hosted on
our servers. This provision includes, but is not limited to SPAM sent via fax,
email, instant messaging, or usenet/newsgroups. No organization or entity listed
in the ROKSO
may be hosted on our servers. Any account which results in our IP space being
blacklisted will be immediately suspended and/or terminated.
TechnoBird reserves the right to require changes or disable as
necessary any web site, account, database, or other component that does not
comply with its established policies, or to make any such modifications in an
emergency at its sole discretion.
TechnoBird reserves the right to charge the holder of the
account used to send any unsolicited e-mail a clean up fee. This cost of the
clean up fee is entirely at the discretion of TechnoBird.
7.
VIRTUAL PRIVATE SERVER.
Customer agrees to operate a Virtual Private Server (VPS) within
the TechnoBird network. All Terms & Conditions as applicable to other TechnoBird
services will apply to Virtual Private Server accounts. The following Terms &
Conditions shall also apply:
·
TechnoBird may not be held liable for data loss on a VPS for any
reason. Data backup is the sole responsibility of the customer.
·
Do not attempt to install or uninstall any software on your VPS
without first making a backup of your VPS. If software related problems occur on
your VPS, it may be necessary to restore your VPS from backup. If you have not
created a backup of your VPS, it may be necessary to destroy and recreate your
VPS. If your VPS is detroyed, all files and configuration settings on your VPS
will be lost.
·
Resources - VPS servers are provided with certain dedicated and
shared system resources. Disk space is a dedicated resource - Disk space
assigned to a VPS is for the exclusive use that VPS. Memory (RAM) is a dedicated
resource - Memory assigned to a VPS is for the exclusive use of that VPS.
Processor (CPU) is a shared resource - The system processors are shared by all
VPS servers on a single physical server. Guaranteed processor resources are
provided to each VPS plan as follows: Dedicated - 1/30 of system processor;
Dedicated X2 - 1/20 of system processor; Dedicated X4 - 1/10 of system
processor. Sustained processor usage over the threshholds defined below
constitute an abuse of system resources: Dedicated - 10% of system processor for
period longer than 30 minutes; Dedicated X2- 20% of system processor for period
longer than 30 minutes; Dedicated X4 - 30% of system processor for period longer
than 30 minutes. Sustained processor utilization for any single processes on a
VPS over the threshholds defined below constitute an abuse of system resources:
Dedicated - 3% of system processor for period longer than 4 hours; Dedicated X2-
6% of system processor for period longer than 4 hours; Dedicated X4 - 10% of
system processor for period longer than 4 hours.
8.
CANCELLATION 0F SERVICE.
Cancellation of any service must be done via the TechnoBird web
based administration, or via fax signed by the account holder. TechnoBird can
not accept cancellation requests in any other way. Transferring your domain to
another provider does not constitute canceling your account with TechnoBird. You
must notify TechnoBird as detailed above to formally cancel your account with
TechnoBird to avoid further charges. Domain Name Registration CAN NOT be
cancelled. As the purchaser of the Domain Name you are the Domain Names owner
until the term of the Domain Names registration has expired. TechnoBird reserves
the right to cancel service for any reason without prior notice.
9.
LIMITATION OF LIABILITY.
You agree that our entire liability, and your exclusive remedy,
with respect to any Services(s) provided under this Agreement and any breach of
this Agreement is solely limited to the amount you paid for such Service(s). We
and our contractors shall not be liable for any direct, indirect, incidental,
special or consequential damages resulting from the use or inability to use any
of the Services or for the cost of procurement of substitute services. We
disclaim any and all loss or liability resulting from, but not limited to: (1)
loss or liability resulting from access delays or access interruptions; (2) loss
or liability resulting from data non-delivery or data mis-delivery; (3) loss or
liability resulting from acts of God; (4) loss or liability resulting from the
unauthorized use or misuse of your Account Identifier or Password; (5) loss or
liability resulting from errors, omissions, or misstatements in any and all
information or services(s) provided under this Agreement; (6) loss or liability
resulting from the development or interruption of your Web site or email
service. You agree that we will not be liable for interruption of business, or
any indirect, special, incidental, or consequential damages of any kind
(including lost profits) regardless of the form of action whether in contract,
tort (including negligence), or otherwise, even if we have been advised of the
possibility of such damages. In no event shall our maximum liability exceed one
hundred ($100.00) dollars.
10.
INDEMNIFICATION.
Customer agrees that it will protect, indemnify, save and hold
TechnoBird, and the companies powering TechnoBird’s services, harmless from any
and all stipulations, liabilities, losses, expenses and claims, as well as
reasonable attorney´s fees assessed against TechnoBird, its agents, customers,
officers, employees and administration that may arise or result from any service
provided or performed or agreed to be performed or any product sold by it´s
customers, agents, employees or assigns. Customer agrees to defend, indemnify
and hold TechnoBird harmless against liabilities arising out of;
1. Any injury to person or property caused by any products sold
or distributed in association with TechnoBird´s Services;
2. Any material furnished by customer infringing or allegedly infringing on the
proprietary rights of a third party;
3. Copyright violation and any defective products sold to a customer from
TechnoBird´s Services.
11.
DISCLAIMER.
TechnoBird will not be responsible for any damages your business
may suffer. TechnoBird makes no warranties of any kind, expressed or implied for
services we provide. TechnoBird disclaims any warranty or merchantability or
fitness for a particular purpose. This includes data loss resulting from delays,
non-deliveries, wrong delivery, and any and all service interruptions of any
kind caused by TechnoBird and its employees. TechnoBird reserves the right to
amend or update these policies without notice. Failure to follow any terms and
conditions may result in account deactivation.
TechnoBird furthermore expects that its customers who resell our
Internet services to others will fully comply with all applicable laws
concerning the privacy of on-line communications. A customer’s failure to comply
with those laws will violate this policy. Finally, TechnoBird wishes to
emphasize that in accepting services, customers indemnify TechnoBird for the
violation of any law or TechnoBird policy that results in loss to TechnoBird or
the bringing of any claim against TechnoBird. If TechnoBird is sued because of
activities of a customer that violate any law, or this policy, the customer will
pay any damages awarded against TechnoBird, plus costs and reasonable attorneys´
fees.
All Customer of TechnoBird must adhere to the above policies.
Failure to follow any term or condition will be grounds for immediate account
deactivation.
For further information please
don't hesitate to contact us at
info@technobird.com