SAMEER SAIN

SAMEER SAIN, a Karachi-based luxury menswear retailer, seeks an experienced Online Orders & Customer Support Executive (on-site, full-time, morning shift). Responsible for end-to-end order processing, coordinating with warehouse/logistics, handling customer inquiries via phone/chat/messaging, managing returns/exchanges/refunds, and maintaining CRM/order records. Requires 1-3 years e-commerce/customer support experience, strong English/Urdu communication, familiarity with order management/CRM systems, MS Office, attention to detail, and customer empathy. Salary: 35,000–60,000 PKR.