East Side Services (Pvt.) Ltd. is based in Islamabad Pakistan and is the part of TeknoTrade Group. The group has been involved in Diversified activities from Trading to Project management and from power generators to satellite earth stations, call center services and out source provisioning etc. ESS was incorporated on the initiative of businessmen coming together to establish state- of-the-art-call centre and back office services in Pakistan. ESS is one of the largest call centre, BPO and back office service provider in Pakistan.
We provide integrated outsourced solutions for complex business process functions. These complex applications include document management, database management, claims adjudication, financial accounting functions, and customer support through call centre operations all with the flexibile off-shore capabilities offer pertaining to volume, accuracy and rapid turnaround.
ESS has well qualified and properly trained team of CSRs to deliver quality services. Company has established a strategic relationships with a number of Marketing and IT Groups. We provide cost competitive solution without compromising on QOS. ESS offers a number of business arrangements to its clients specifically suited to their situations.