IZ telecom is ranked as one of the fastest growing call center outsourcing firms in Pakistan. It specializes in offering basic customer care services. With our robust infrastructure we embark to manage all our projects as efficiently as possible.
We value the latest technological developments to meet the growing needs of our customers. In this regard, we have involved certain innovative techniques like that of call blending, voice logging, fax on demand, soft phone, IVR, ACD, dialer software and more to offer improved service for our clients and meeting their call center outsourcing requirements.
We specialize in offering all forms of the call center services. The BPO services on offer at IZ Telecom are segmented under inbound call center customer service and outbound customer service respectively. Our main focus is on process optimization that ensures all clients to get reduced costs while converting their business operations for a sustainable benefit. Our emphasis is on increasing the profitability and the efficiency meeting needs of our diverse patrons.
Why IZ Telecom Services?
IZ Telecom Services include the skilled manpower and expertise to organize and manage huge inbound and outbound call center services. Our entire team of technical experts comprise of qualified, well-versed and proficient call center agents who can handle massive volumes of day to day calls professionally.
All our technical staff has to go through an in-house training aimed at bringing customer satisfaction. It starts from greeting customers over the phone calls and later continuing with the answering services including calls pertaining to lead generation, collections, sales, customer care programs, follow up calls, verifications market research and surveys.
IZ Telecom Services can be your one-stop business process outsourcing outlet, if you seek to satisfy all your customer services, help desk functions, campaigns for email marketing, data entry, broadcasting, back office, website promotion, customer support, fax broadcasting, outbound telemarketing calls and more. Whatever may be your need for call center outsourcing, make IZ Telecom Services your choice to experience the best Business Process Outsourcing services like never before
Call Center Outsourcing Benefits Include:
Saving on the labor costs
Savings through the operational efficiencies
Ability to handle high volume of calls.