THE COMPANY At Inter@ctive Source, we believe in being a customer-centric and people-oriented service company dedicated to providing true customer satisfaction with personalized care. This not only helps us create long lasting partnerships, but also develop a level of satisfaction for our customer’s offshore and outsourcing needs. The essential ingredients of our business policy are based upon universally accepted ethics and moral values enabling us to offer real value, leading edge technology solutions with quality, enhanced efficiency and sustained credibility. With these values as our guiding principles, we work hard to provide comprehensive turnkey solutions that make businesses more customer-centric and available 24x7. The same principles, combined with our organic business development model, help us deliver affordable business and technology solutions for our customer’s Business Process Outsourcing (BPO) needs. 2. Gained many large clients and achieved rapid and consistent growth in line with investment plan and allocated budgets 3. Managed client relationship and ensured full compliance as per contract requirements 4. Tracked and measured individual/team productivity along with quality results for staffing forecasts 5. Ensured appropriate staffing, training, development, and performance of a service unit focused on customer satisfaction whilst monitoring effective use of time and resources to ensure that the call center is operating at optimum efficiency. Strategic Consulting, including business plan & sales strategy development.