IBEX Global, Lahore, Pakistan
IBEX Global, Lahore, Pakistan
5/5

IBEX Global, Lahore, Pakistan

Established In: Feb 2005
No. of Employees: 500

About IBEX Global Pakistan

  • IBEX Global is the leading BPO company of Pakistan having a diversified portfolio of its services. IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company which is also listed in London Stock Exchange.

    IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company headquartered in Washington, D.C, USA. The company, founded in 2002, provides customer solutions and specializes in Tele services that include customer care, sales & marketing and technical support for its clients. IBEX Global is listed in London Stock Exchange (AIM: IBEX) since June 2013. Currently, the company delivers, near-shore, on-shore & off-shore solutions from 6 countries across 19 delivery centers with a workforce of more than 10,000 employees

    Delivering superior customer services for over 12 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

    Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
  • CAPITALIZING ON OUR CORE STRENGTHS

    Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

    At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

    We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

    Integrity:
    Our integrity ensures our credibility. We honor our commitments and take ownership of our values. Our words and deeds are truthful and reliable.

    Respect:
    Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

    Transparency:
    Clear, candid and open communication must drive all interactions. Transparency makes our actions clearly understandable, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

    Excellence:
    Strive for excellence in all that we do. We take pride in our work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. We provide this extraordinary experience and reward superior performance.

Jobs in IBEX Global

Incident Coordinator Job Lahore, Pakistan
Senior Server Analyst Job Lahore, Pakistan
Jr Telecom Engineeer Job Lahore, Pakistan
Server Analyst Job Lahore, Pakistan
Network Engineer Job Lahore, Pakistan

IBEX Global Operation Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed

IBEX Global Reviews


5/5

Career Growth
Compensation & Benefits
Work/Life Balance
Management
Culture
0%
CEO Recommended
0%
Recommend to a friend
Future Expectations

Good place to learn and work

May 19, 2016
Internship, Worked from Jun 17, 2013 to Jul 26, 2013 as HR Intern
Pros:
Flexible timings Learning opportunity Open door policy Strict adherence to rules Career advancement
Cons:
Internal hiring only Personal baseness of team leader in call centre
Advice to Management:
Apart from management, also look into the employee sid e to retain the best potential.
Career Growth
Compensation & Benefits
Work/Life Balance
Management
Culture
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