As a technology consultant and management solutions provider for over 20 years, we understand the importance of providing practical solutions that enable organizations to achieve their goals and objective by simplifying the technology infrastructures through integration and custom solutions where required. Serene Associates was founded on the principles of “Simple Solutions, Passionate support”. We believe in providing great value, establishing lasting relationships, with full transparency. Organizations need simple solutions to manage complex problems. We specialize in providing organizations a 360-degree view of the entire organization by integrating and consolidating their various systems and generating cross functional reports and management dash boards with KPI’s. Our team provides daily, weekly, monthly, quarterly reporting to our clients, and work diligently with our clients to understand their business needs and build simple customized solutions to achieve their desired goals and objectives. Our clients get 24/7 support coverage. Our business is built upon our client’s success and complete satisfaction.
Serene Associates provides customized business solutions to private, non-profit, and public-sector organizations.
With decades of experience in IT systems and management consulting, we help our clients convert complex technology infrastructures into simple management solutions by “integrating” our clients’ key IT Systems and automating business processes to create a seamless information flow throughout the organization. This integration and automation provides management with “timely, relevant and accurate” information to measure and evaluate results and progress towards the achievement of their goals and objectives.
As an integrator, we have assisted many organizations in consolidating/integrating their various technology platforms: sales, manufacturing, accounting, emails, estimating, production management systems, facilities maintenance, to create a seamless Enterprise Resource Planning Infrastructure solution.
As a full-service solutions provider, we also manage staffing (onshore & offshore), integrate managed engineering teams, implement custom technology solutions, reporting and data solutions.
Serene Associates is a private company headquartered in Edmonton, Alberta. For the past 20 years, the Company led by its founders have served clients in Alberta, BC, Ontario and Manitoba including remote operating locations. The founders and staff have decades of engineering, technology, and management consulting experience.
Business Process Automation
We use software and hardware to automate your business processes. We review your business processes and work with you in determining the effectiveness and ROI for automating them.
Custom Technology Solutions
Our team of skilled engineers can support existing software & hardware or guide you in the process of building new and innovative solutions for your business. We use true methodologies to achieve your business goals and objectives.
Managed Development Services
Whether your team requires extra manpower, or you want to establish a brand new team, we manage the entire process from hiring to integration to development.
We have nearly 15 years of experience managing outsourced teams effectively. With offices in Canada, India and Pakistan, we can provide managed teams within existing offices, or rapidly build and manage your team offshore.
Pragmatic approach to assist organizations in transforming from good to excellent in all aspects of their operations. We apply an integrated/holistic cradle to grave approach starting from business strategy, objectives and goals to the desired outcome i.e. Product and/or service delivery to the clients.
Solutions Delivery (Generative Thinking)
Exceptional business solutions based on a customized approach resulting in innovative yet pragmatic approaches to strategic business and operational challenges.
Project management PMO Development and support
Effective delivery of Application Management Services including implementation, upgrades, application hosting services, service level agreements and hybrid service delivery models (whereby we compliment the clients existing resources with additional expertise when required).
Management Control Systems
We have considerable expertise in evaluating and designing enabling control systems for organizations to effectively achieve their business objectives.