OUR STORY
Pakistan’s most cost-effective and fastest growing
We are the Pakistan’s most cost-effective and fastest growing English/Urdu language-based outsourcing company.We are a leading Sales-BPO service provider has been empowering clients around the world to achieve business transformation and growth through its services that boost process and operational efficiencies. We have been operating since 2009 with an office in Lahore, Pakistan, with more than 100 employees, working several international outbound call center projects.
WHAT WE DO & HOW
At a time when the customer is spoilt for choice, efficient call center services are a make-or-break factor for all businesses. Smart and successful organizations around the world have realized that call center / contact center outsourcing is a cost-effective option that promotes customer satisfaction and retention. With more than 10 years of experience as a leading Call Center Outsourcing company, KB Communication BPO enables you to delight your customers. Companies in the US, UK, Australia, Canada, India and other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.
High quality and efficient outbound call center services are critical for any business' customer service efforts. Having such an outbound call center in place will ensure successful sales calls, follow-up on customer leads, proactive customer service, efficient execution of marketing research surveys, and other business and marketing activities, all of which are essential drivers to the marketing success of an organization.
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