We are a BPO solutions organization that has different outbound campaigns being worked upon under one roof.
Marvel Communication is a BPO (Business Process Outsourcing) organization. In the field of BOP we involves in various outsourcing business operations and are liable for an effective outsourcing operations to the third party. It is our mission at Marvel Communications to design, customize and manage customer acquisition and sales solutions that are closely aligned to the marketing strategy, in turn maximizing the revenue and ensuring maximum operational efficiency. We have hand-in experience in B2B and B2C business handling, through our highly dedicated and professional expertise you can attain an uncompromising professional services.
Services and Solutions at Marvel Communication
Through our strategic business services we provide, B2B appointment setting, sales lead generation, crafted solutions that will meet their needs. We realize the value of key metrics like customer satisfaction, first call resolution, cost per hour and upsell/cross sell opportunities and the impact they can have on the overall success of the business.
Services we provide
Automatic call distribution (auto-dialer feature).
Predictive dialing facility.
Interactive voice response (IVR).
“Hot Transfer” facility.
CRM software.
Capacity of up to 25 active/online agents at any given time.
Customer acquisition (prospecting sales/lead generation).
Channel Sales.
Product & technical support.
Not hiring at the moment.
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