MWA Marketing was founded with the vision of offering services to entrepreneurs that would inspire them, and make their dreams a more tangible reality. MWA Marketing is a full-service contact center-serving customer globally. By using state-of-the-art technology and investing in leading call center and software solutions, we are able to offer a unique solution for businesses who wish to outsource their call-handling needs. By aggregating what would be your potential costs of staffing, capital expenditures, and program development across our customer base, we are able to provide our customers with service for a fraction of the cost that it would cost for them to perform similar services internally.
Since the invention of the telephone, answering services have been helping businesses meet the needs of their clients. While many predicted answering services would go the way of the horse and buggy with the popularity of cellular phones, text messaging and newer technologies, answering services have become more prevalent than ever. There are several underlying reasons call centers have continued to flourish in this environment. First and most obvious is the fact people like doing business with other people. If you were looking for a product or service, would you rather speak with a live person or leave a message in a voice mail? The vast majority of the people prefer speaking with a live person, in fact, 33% of people will not even leave a message when reaching a voice mail. It only follows businesses looking for a competitive edge would see this behavior as a means to increase their bottom line.
Most importantly, every service we offer allows you to choose exactly how you want calls answered, messages transmitted or sales completed. With the help of your personal account manager, you can build the most powerful, most affordable tool for the future of your business.
We have assisted businesses all over the world by providing them with cost effective alternatives to the conventional ways of running their offices. MWA Marketing continues to develop and implement unique programs and services, which enhance the image and efficiency of businesses of all sizes. We are fueled by the passion of the entrepreneurial spirit, and will consistently continue to provide our clients with unmatched quality and service.