Teletechteq Communication SMC Private Limited

TELETECHTEQ offers a comprehensive set of services and solutions for Call Centre Operations which includes both training and offering a host of inbound and outbound calls for US business related campaigns with high quality considerations. We have extensive experience of executing tele-sales, tele-customer support, tele-marketing and offshore recovery services projects coupled with call centre trainings for various clients in public and private sector of USA and Pakistan.

We offer our clients with courteous, professional, knowledgeable agents with crystal clear voice quality, customized answering with your personalized greeting and 24/7 nationwide telephone answering service.

Multilingual services Message center with 24/7, Toll Free access

We enable our clients to meet their sales objectives by offering them quality

services .Our program offerings include the following:

Acquisition and Sales Program

Back Office Processing

Acquisition and Sales Program

Inbound Services and Sales

Outbound Sales

Order Taking and Fulfillment

Lead Generation

Product Information Requests

Subscription Renewals

Back Office Processing – Our proven back office solutions include

Data Entry

Transcription

Research

Analysis

High-quality telephone and web-based customer service and sales operations Runtime Quality Control

Run time Feedback

Run time check & balance

Invest more time towards Quality tasks

Transaction Monitoring

Reduction of Operational Costs

Decrease answering and talk time = reduce communication cost

Decrease integration of back-end systems.

Improve processes and save money.

Free your resources and focus on your strategy.

Increase your capabilities

Increase Revenue

Swift and Efficient Start Up,

Readily Available Resources.

Quicker Turn Around Time

Constant Coordination and Correspondence with immediate response time

Improve Service 24×7

Interaction History is Automatically Recorded and available for reference.

Quality Check appliance on every call

Coaching by Mentors.

Leverage Customer/Caller Profile

IT Support available