TELETECHTEQ offers a comprehensive set of services and solutions for Call Centre Operations which includes both training and offering a host of inbound and outbound calls for US business related campaigns with high quality considerations. We have extensive experience of executing tele-sales, tele-customer support, tele-marketing and offshore recovery services projects coupled with call centre trainings for various clients in public and private sector of USA and Pakistan.
We offer our clients with courteous, professional, knowledgeable agents with crystal clear voice quality, customized answering with your personalized greeting and 24/7 nationwide telephone answering service.
Multilingual services Message center with 24/7, Toll Free access
We enable our clients to meet their sales objectives by offering them quality
services .Our program offerings include the following:
Acquisition and Sales Program
Back Office Processing
Acquisition and Sales Program
Inbound Services and Sales
Outbound Sales
Order Taking and Fulfillment
Lead Generation
Product Information Requests
Subscription Renewals
Back Office Processing – Our proven back office solutions include
Data Entry
Transcription
Research
Analysis
High-quality telephone and web-based customer service and sales operations Runtime Quality Control
Run time Feedback
Run time check & balance
Invest more time towards Quality tasks
Transaction Monitoring
Reduction of Operational Costs
Decrease answering and talk time = reduce communication cost
Decrease integration of back-end systems.
Improve processes and save money.
Free your resources and focus on your strategy.
Increase your capabilities
Increase Revenue
Swift and Efficient Start Up,
Readily Available Resources.
Quicker Turn Around Time
Constant Coordination and Correspondence with immediate response time
Improve Service 24×7
Interaction History is Automatically Recorded and available for reference.
Quality Check appliance on every call
Coaching by Mentors.
Leverage Customer/Caller Profile
IT Support available
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