International Client Coordinator
Protege Global, Pakistan
Experience
2 Years
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
MBA
Total Vacancies
1 Job
Posted on
Mar 25, 2014
Last Date
Mar 31, 2014
Location(s)
Job Description
Key Responsibilities
General:
- To serve clients professionally and efficiently at all times and in accordance with documented procedures.
- To liaise with other key parties including third party suppliers.
- To look for ways to improve service to the customer and increase efficiency.
- To process supplier invoices in accordance with established procedures and standards.
- To handle sales invoicing for clients in accordance with procedures and standards
Specific:
- In conjunction with the Team Leader develop and maintain the Standard Operating Procedures for the client, and constantly review for potential improvements.
- To ensure that all sales invoices are raised in an accurate and timely fashion in line with the company policy and client requirements.
- Ensure all supplier purchase invoices received are processed within the guidelines stated in the quality procedures
- To ensure each shipment generates the maximum contribution to Protege by keeping a constant focus on meeting the required service level at the lowest possible cost.
- To maintain and file (manual and/or EDP) records in an orderly manner, making sure all aspects of the Client SOP and the ProtegeGlobal internal requirements are achieved.
- To constantly review working processes with the aim of making improvements and ensure all key work processes are documented correctly in the intranet.
- Assist the client team in progressing developed action plans (Open Issue List) by completing designated tasks as targeted.
- To maintain a close working relationship with all key parties including suppliers
- To produce reports and statistics as required.
- To monitor the performance of third party suppliers with the aim of identifying areas for improvement.
Other:
- To attend client/other meetings as required
- To make sure that the Team Leader is aware of your training needs.
- Other ad hoc tasks as requested.
We Offer
- A challenging job with a dynamic and ambitious organization.
- A learning environment with focus on training and and personal development
- Competitive salary and bonus opportunity
- Benefits like private health insurance, transportation service and lunch ticket
Job Specification
Who we are looking for
- At least 2 years’ experience in the with Customer facing experience
- Excellent communication skills and the ability to communicate confidently
- Passion to drive closures & high level customer service orientation
- Well organized when working under pressure
- Team player; works together with others in the business unit to achieve results, fosters teamwork
Information Technology and Services - Karachi, Pakistan