Job Description
· Ensure that all store operational requirements are fulfilled by scheduling and assigning employees.
· Maintain store staff by recruiting, selecting, orienting, and training employees in coordination with HR department.
· Ensure consistent performance of staff by coaching, counseling, and disciplining employees
· Plan, monitor, and appraise performance as per the guidelines provided by HR department.
· Achieve financial objectives by preparing monthly and annual budgets, planning expenditures, analyzing variances, and initiating corrective actions.
· Identify current and future customer requirements by establishing rapport with potential and actual customers and other stakeholders in a position to understand service requirements.
· Protect employees and customers by ensuring a safe and clean store environment.
· Maintain the stability and reputation of the store by complying with legal requirements.
· Ensure that company’s brand image is protected and improved by providing quality products and services through the store team
· Liaise with Production department to ensure product availability and company standards
Job Specification
Skills:
1)Exceptional integrity.
2)Leadership skills.
3)Team management.
4)Strong interpersonal skills.
Abilities:
1)Ability to multi-task and manage cash transactions.
2)Able to work in a fast pace working environment
3)Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
4)Must work in retail hour and prepare to work in weekend and public holiday.