Software Support Engineer Job in Pakistan
Buono Private Limited , Pakistan

Job Purpose: Efficiently resolve the reported issues in good timely manner. Also, analyse and implement system requirements for products installs and/or upgrades as requested by the customers
Essential Job Duties and Responsibilities: As a Software Support Engineer you will be responsible for:

• Tracks Customer/Project issues and drives solution.
• Troubleshoot and reproduce problems and define workarounds
• Manage application releases for client as well as quality assurance staff.
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
• Updates job knowledge by tracking and understanding emerging engineering practices.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Any other duties assigned which are in the best interests of the company.

You should have command over:

• Analysing Information
• Software debugging
• Problem solving
• Build and Release Management
• Teamwork

Qualifications: Software Support Engineer should be at least a computer graduate having command over:

• ASP.NET; 1+ year experience
• C Sharp; 1+ year experience
• SQL 2000/2005/2008; Strong knowledge of PL/SQL
• SVN/VSS/Team foundation
• Documentation skill will be plus