Software Support Engineer

Software Support Engineer Job in Pakistan
Buono Private Limited , Pakistan

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1 Year
10,000 - 20,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Computer Graduate
Total Vacancies
2 Jobs
Posted on
Apr 11, 2014
Last Date
May 10, 2014

Job Description

Job Purpose: Efficiently resolve the reported issues in good timely manner. Also, analyse and implement system requirements for products installs and/or upgrades as requested by the customers
Essential Job Duties and Responsibilities: As a Software Support Engineer you will be responsible for:
  • Tracks Customer/Project issues and drives solution.
  • Troubleshoot and reproduce problems and define workarounds
  • Manage application releases for client as well as quality assurance staff.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
  • Updates job knowledge by tracking and understanding emerging engineering practices.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Any other duties assigned which are in the best interests of the company.

Job Specification

You should have command over:
  • Analysing Information
  • Software debugging
  • Problem solving
  • Build and Release Management
  • Teamwork

Qualifications: Software Support Engineer should be at least a computer graduate having command over:
  • ASP.NET; 1+ year experience
  • C Sharp; 1+ year experience
  • SQL 2000/2005/2008; Strong knowledge of PL/SQL
  • SVN/VSS/Team foundation
  • Documentation skill will be plus

Buono Private Limited

Information Technology and Services - Karachi, Pakistan
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