Job Description
Deliver excellent customer service, at all times ·
Assist in keeping the office reception area clean and tidy, at all times.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail ·
Conduct regular security checks throughout the day and report any security issues to line manager·
Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
Provide reports, as required, for housekeepers and management
Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
Maintain personal knowledge by completing in-house training and workbooks
Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings
Job Specification
Computer proficient, good in intellectual skills, presentable and time management skills