Job Description
Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Orders computer supplies.
Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable
Job Specification
Have Sound Knowledge of IT/server.
Good Communication Skills.