Job Description
· listening to customer requirements and presenting appropriately to make a sale;
· maintaining and developing relationships with existing customers in person and via telephone calls and emails;
· cold calling to arrange meetings with potential customers to prospect for new business;
· responding to incoming email and phone enquiries;
· acting as a contact between a company and its existing and potential markets;
· negotiating the terms of an agreement and closing sales;
· gathering market and customer information;
· representing their company at trade exhibitions, events and demonstrations;
· negotiating on price, costs, delivery and specifications with buyers and managers;
· challenging any objections with a view to getting the customer to buy;
· advising on forthcoming product developments and discussing special promotions;
· creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
· recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
· reviewing your own sales performance, aiming to meet or exceed targets;
· gaining a clear understanding of customers' businesses and requirements;
· making accurate, rapid cost calculations and providing customers with quotations;
· feeding future buying trends back to employers;
· attending team meeting and sharing best practice with colleagues.
Job Specification
·Maturity
·Confidence
·Perseverance
·Patience
·Excellent interpersonal skills
·Commercial awareness
·IT Skills