• Must have a detailed understanding of voice transmission mechanisms including TCP/IP, Sonet, DS-3, ISDN and T1. • Demonstrated ability to perform complex problem isolation with Telecommunications Infrastructure such as PRI/T1’s, SIP trunks, etc. • Demonstrated ability to perform complex problem isolation with LAN/WAN environments. • Must have a detailed understanding of industry standard VOIP technologies including SIP, H.323, G.711, G.729, TCP/IP, DHCP, SNMP, TFTP, IEEE 802.3 family, QoS, and CoS. • Must have a detailed understanding of unified communications including presence, unified messaging, web-conferencing, and Video Conferencing. • Proven knowledge and practical application of voice network security, vulnerability management, security monitoring and detection of in appropriate voice network usage. • Develop highly repeatable voice network design standards for the Telecommunications Department. • Provide third level technical support for all voice related operations. • Work in an enterprise IT environment with tasks related to network security, firewalls administration, access and perimeter control, vulnerability management, intrusion detection and security monitoring. • Participate in design and strategy meetings for assigned IT projects for the company. • Demonstrated ability to perform complex problem isolation within Telecommunications infrastructures: FXO/FXS/PRI/T1/DS3/SS7 circuits & signaling protocols.
• Excellent written and verbal communication skills - must be able to communicate with our US staff CCNA (Voice) and/or CCNP (Voice) or higher