Job Description
This position is responsible for providing :
•Efficient and professional reception
•General administrative support to all departments
•Provide administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.
•Provide secretarial assistance such as - arrange appointments, schedule meetings, receive visitors, screen phone calls, and respond to requests for information.
•Respond to communication from senior officials/VIPs and other important personnel/clients in the absence.
•Monitor and screen all incoming communication for the Manager, prioritize according to importance and bring relevant communication to his/her notice for action.
•Prepare and manage correspondence, reports and documents as required.
•Priorities and bring client related matters/complains to the notice of the Manager.
•Maintain and update files and retrieve relevant information as and when required.
•Maintain database, visiting cards, address, telephone numbers etc.
•Supervise office equipment/ stationery requirements, and prepare a Requirements list monthly to HRD for further action.
•Acts as a customer service officer as required.
High Level of Judgement is required in the:
•Prioritization of tasks.
4- Key Relationship (Internal & External)
Job Specification
This position is responsible for providing :
•Efficient and professional reception
•General administrative support to all departments
2- Key Responsibilities
•Provide administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.
•Provide secretarial assistance such as - arrange appointments, schedule meetings, receive visitors, screen phone calls, and respond to requests for information.
•Respond to communication from senior officials/VIPs and other important personnel/clients in the absence.
•Monitor and screen all incoming communication for the Manager, prioritize according to importance and bring relevant communication to his/her notice for action.
•Priorities and bring client related matters/complains to the notice of the Manager.
•Maintain and update files and retrieve relevant information as and when required.
•Maintain database, visiting cards, address, telephone numbers etc.
3- Job Complexity
•Prioritization of tasks.
•Ability to deal and communicate at all levels
4- Key Relationship (Internal & External)
Internal within the company:
All Staff excluding Senior Management
External (outside the company)
All prospective clients and customers, Subsidiaries
5. Job Specification:
•Able to take initiative and excellent customer service, telephone etiquettes.
•Proficient in Microsoft Office programs, email and internet.
•Stress and Time Management skills.
•Excellent verbal and written communication skills in English and Arabic.
Work Experience•A minimum of 2 year’s experience on a similar role. UAE Experience will be an added advantage.
Competencies•Knowledge of Secretarial Practice and front office coordination.